1. What is the maximum duration of a journey for single trip travel insurance?
Single trip travel insurance covers one journey to your selected destination(s) and can last up to a maximum of 90 days.
2. Is there a difference in coverage between single trip and annual trip travel insurance?
Allianz single trip travel insurance offers three coverage levels: Bronze, Silver, and Gold. Annual travel insurance offers two coverage levels: Silver and Gold and allows for an unlimited number of overseas trips within a 12-month period, with a maximum duration of 90 days for each trip.
3. What are the key benefits of our travel insurance plan?
Allianz travel insurance includes the following key benefits:
✓ Trip/ flight cancellation benefits up to HKD 40,000
✓ Cancellation or Change of Journey for Any Unforeseen Reason (Gold Plan)
✓ Trip/flight cancellation cover for mileage and other redeemed ticket cancellation
✓ Global 24/7 Emergency Medical Assistance & Evacuation Services
✓ Compensation offered for all level of outbound travel alert issued by the Security Bureau
✓ Emergency Medical and Hospital Expenses covered for abroad
✓ Flight/ Travel/ Baggage delay allowance
✓ Plan options that include Theft of Mobile device (Gold Plan)
✓ Accidental Death and Permanent Disablement covered
✓ Automatic extension to cover connecting flights
✓Rental Vehicle Excess (suitable for self-drive tour) (Gold Plan)
✓ Travel inconvenience cover (for your belongings, luggage, trips, money etc) and more
Please refer to the table of benefits above and Policy Wording for more details.
4. Can my travel insurance policy be cancelled?
For single trip travel insurance, no refund of premium will be allowed once the policy is issued.
For annual coverage, please refer to the Policy Wording for the refund premium table.
5. What are the requirements for the policyholder/ insured person?
The policyholder must be a HKID holder aged between 18 and 75 years. The insured person must be aged between 60 days and 75 years (inclusive), unless otherwise specified in specific sections of the terms and conditions.
6. What countries are covered under Allianz Travel Insurance policy?
Our travel insurance plan aims to cover as many destinations as possible. However, certain countries known for elevated risk or sanctions are excluded:
Excluded countries: Iran, Syria, Cuba, North Korea, Sudan, and Israel. This list is subject to change based on local government regulations.
Please contact us and check the Outbound Travel Alert information to ensure your destinations are covered.