On 11th March 2020, the World Health Organization has characterized COVID-19 as a Pandemic. As international travel resumes gradually around the world, the availability of travel insurance products that protect against losses due to COVID-19 remains limited.
We encourage all travelers to take appropriate precautions and ensure safe and responsible travel as a priority. If you have been affected with close exposure or are showing symptoms of COVID-19 and require medical assistance, please contact our Emergency Assistance team immediately.
Allianz Travel, as the worldwide leader in travel insurance, is proud to provide our new COVID-19 extension in all plans available on this website. We want our customers to travel with reassurance that there is adequate financial protection and emergency assistance service fully available to our customers, in the event of an infection or quarantine while overseas.
Our new COVID-19 extension is applied across the following Benefits, up to the amounts listed in the corresponding Schedule of Benefits. Below is a summary of coverage only, please refer to Policy Wording for full details.
We will cover overseas medical or hospital expenses up to the Sum Insured as stated in the Schedule of Benefits because of COVID-19.
We will pay overseas hospital daily cash up to the limit as stated in the Schedule of Benefits if the Insured Person is confined or quarantined due to diagnosis of COVID-19.
We will reimburse the following expenses up to the Sum Insured as stated in the Schedule of Benefits if the Insured Person is diagnosed with COVID-19:
· Emergency Medical Evacuation
· Repatriation of Mortal Remains
· Compassionate Visit
· Compassionate Return
· Return of Unattended Child(ren).
We will reimburse the loss of travel fare on a Common Carrier and/or accommodation expenses paid in advance by the Insured Person upon the cancellation of the Journey if the Insured Person, Traveling Companion and/ or Immediate Family Member is diagnosed with COVID-19.
We will reimburse up to the Sum Insured as stated in the Schedule of Benefits for terminating and cutting short the Journey and returning to Hong Kong or Place of Departure if the Insured Person, Traveling Companion and/ or Immediate Family Member is diagnosed with COVID-19.
Whilst we provide some protection in relation to COVID-19 for your travel, there are certain circumstances, as summarized below, which we do not cover. Please refer to the Policy Wording for full details.
• COVID-19 testing expenses unless incurred as part of a confirmed diagnosis of COVID-19
• Any losses incurred, when the Insured Person has travelled against the advice from the Government of the Hong Kong Special Administrative Region or any local authority at Journey destination.
• Any losses relating to any other pandemic or epidemic
COVID-19 extension supersedes general exclusion 21.1.18 for the specifically mentioned benefits as per above but all other terms and conditions of the Policy Wording apply. Coverage of the said benefits is up to the limits stated in the Schedule of Benefits. Terms and conditions apply, please refer to Policy Wording for full details.